Remote Management PCI CardIP8000User Manualwww.aten.comip8000.book Page i Friday, May 9, 2008 10:39 AM
IP8000 User ManualxConventionsThis manual uses the following conventions:Product InformationFor information about all ATEN products and how they can h
IP8000 User Manual902. Windows XP / Windows Server 2003:a) Open the Mouse Properties dialog box (Control Panel → Mouse)b) Click the Pointer Options ta
Appendix91Trusted CertificatesOverviewWhen you try to log in to the device from your browser, a Security Alert message appears to inform you that the
IP8000 User Manual92Installing the CertificateTo install the certificate, do the following:1. In the Security Alert dialog box, click View Certificate
Appendix93Certificate TrustedThe certificate is now trusted:When you click View Certificate, you can see that the red and white X logo is no longer pr
IP8000 User Manual94About SPHD ConnectorsLimited WarrantyALTUSEN warrants this product against defects in material or workmanship for a period of one
95IndexAAccess Ports, 19Administration, 17ANMS, 24Customization, 29Firmware upgrading, 31General, 18Network, 19Security, 21Administrator Login Failure
IP8000 User Manual96LLayout Diagram, 5Lock Key LEDs, 47, 53Log File, 55Main Screen, 55Log file, 55Log Server, 1Configure, 59Events, 60Installation, 57
Index 97Time out control, 29TroubleshootingJava Client, 87Log Server, 87Windows Client, 86Trusted Certificates, 91UUpgrading firmware, 75Upgrading the
1Chapter 1IntroductionOverviewThe IP8000 is a PCI card implementation of a control unit that provides “over-IP” access and control of the server it is
IP8000 User Manual2Features Standard PCI-sized card provides over-IP access and control of a remote server from anywhere in the world Virtual media
1. Introduction3System RequirementsGeneral For best results we recommend that the computers used to access the IP8000 control unit have at least a P
IP8000 User Manual4Cables Two cable sets are provided with this package: a KVM cable set to link the IP8000 to a server; and a feature cable to link
1. Introduction5IP8000 Layout DiagramNo. Component Description1. Monitor Port The video cable from your monitor plugs in here2. LAN Port The cable tha
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7Chapter 2Hardware SetupBefore You BeginBasic InstallationAfter installing the IP8000 into any available PCI slot on the server’s mainboard, refer to
IP8000 User Manual83. Use the KVM Cable provided with this package to connect the IP8000's KVM port to the server’s video port and USB port.4. Pl
2. Hardware Setup9Feature Cable InstallationThe feature cable provides the ability to perform remote power on/off and reset operations. The cable plug
IP8000 User ManualiiFCC InformationThis is an FCC Class A product. In a domestic environment this product may cause radio interference in which case t
IP8000 User Manual10(Continued from previous page.)6. Plug the leads from computer case’s Reset switch into pins 1–3 (on the upper row) of the IP8000’
11Chapter 3Browser LoginThe IP8000 can be accessed either from an internet type browser, or via stand-alone Windows and Java applications. The next se
IP8000 User Manual12(Continued from previous page.)2. A Security Alert dialog box appears.Accept the certificate – it can be trusted. (See Trusted Cer
Chapter 3. Browser Login13The IP8000 login page appears:3. Provide a valid Username and Password (set by the IP8000 administrator), then Click Login t
IP8000 User Manual14After you have successfully logged in, the IP8000 Main Screen appears:Screen ElementsThe Main Screen consists of Utility icons arr
Chapter 3. Browser Login15(Continued from previous page.)Utility IconsThe icons arranged down the left side perform the following functions:Administra
IP8000 User Manual16Remote Console PreviewThe main portion of the screen shows a snapshot of the remote display.The active elements of the Remote Cons
17Chapter 4AdministrationIntroductionThe administration utilities, represented by the icons located across the top of the IP8000 web page, are used to
IP8000 User Manual18GeneralThe General page is the first of the Administration pages, and provides information about the IP8000's status.An expla
Chapter 4. Administration19NetworkThe Network dialog is used to specify the IP8000's network environment.Access PortsIf a firewall is being used,
IP8000 User ManualiiiUser InformationOnline RegistrationBe sure to register your product at our online support center:Telephone SupportFor telephone s
IP8000 User Manual20IP AddressThe IP8000 can either have its IP address assigned dynamically at bootup (DHCP), or it can be given a fixed IP address.
Chapter 4. Administration21SecurityThe Security page controls access to the IP8000.Overview IP and MAC Filters control access to the IP8000 based on
IP8000 User Manual22FilteringTo enable IP and/or MAC filtering, Click to put a check mark in the IP Filter Enable and/or MAC Filter Enable checkbox. T
Chapter 4. Administration23To delete a filter, select it and Click Remove.To modify a filter, select it and Click Edit. The Edit dialog box is similar
IP8000 User Manual24ANMSThe Advanced Network Management Settings dialog box allows you to set up login authorization management from a external source
Chapter 4. Administration25(Continued from previous page.)6. On the RADIUS server, set the access rights for each user according to the information in
IP8000 User Manual26CC Management SettingsTo allow authorization for the IP8000 through a CC (Control Center) server, check Enable CC Management and f
Chapter 4. Administration27User ManagementThe User Management dialog box is used to create and manage user profiles. Up to 64 user profiles can be est
IP8000 User Manual28(Continued from previous page.)An explanation of the profile items is given in the table below:Item ExplanationUsername A minimum
Chapter 4. Administration29CustomizationThis configuration dialog allows the Administrator to set Timeout, Login failure, and Working mode parameters.
IP8000 User ManualivPackage ContentsThe IP8000 package consists of: 1 IP8000 Remote Management PCI Card 1 Custom KVM Cable Set 1 Feature Cable 1 P
IP8000 User Manual30(Continued from previous page.)Item ExplanationWorking ModeEnable ICMPIf ICMP is enabled, the IP8000 can be pinged. If it is not e
Chapter 4. Administration31FirmwareAs new versions of the IP8000 firmware become available, they can be downloaded from our website. Check the website
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33Chapter 5The Windows ClientStarting UpAfter you log in (see Logging In, page 11), Click the Open Windows Client link on the Remote Console Preview s
IP8000 User Manual34(Continued from previous page.)A second or two after you click the Open Windows Client link, the remote server’s display appears a
Chapter 5. The Windows Client35The Windows Client Control PanelThe Windows Client control panel – located at the bottom right of the screen –provides
IP8000 User Manual36(Continued from previous page.)The functions that the icons perform is described in the table below:The Windows Client Control Pan
Chapter 5. The Windows Client37Hotkey SetupVarious actions related to manipulating the remote server can be accomplished with hotkeys. The Hotkey Setu
IP8000 User Manual38Configuring the HotkeysIf you find the default Hotkey combinations inconvenient, you can configure them by following these steps:1
Chapter 5. The Windows Client39Video SettingsThe Video settings dialog box allows you to adjust the placement and picture quality of the remote screen
IP8000 User ManualvContentsFCC Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . iiRoHS. . . . . .
IP8000 User Manual40Virtual MediaThe IP8000’s virtual media feature allows a USB 2.0 device (Floppy drive, CDROM, Flash Drive, etc.), or an image file
Chapter 5. The Windows Client413. After you have made your media source selection, click Start. The device (or image file) that you have selected is t
IP8000 User Manual42Message BoardThe IP8000 supports multiple user logins, which can possibly give rise to access conflicts. To alleviate this problem
Chapter 5. The Windows Client43(Continued from previous page.)The Button BarThe buttons on the Button Bar are toggles. Their actions are described in
IP8000 User Manual44User List Panel The names of all the logged in users appear in the User List panel. Select the names of the users that you wish t
45Chapter 6The Java AppletIntroductionThe Java Applet makes the IP8000 accessible to all platforms that have JRE 6 Update 3 or higher installed. Java
IP8000 User Manual46NavigationYou can work on the remote system via the screen display on your monitor just as if it were your local system. You can
Chapter 6. The Java Applet47(Continued from previous page.)The functions that the icons perform is described in the table below:The Java Applet Contro
IP8000 User Manual48Hotkey SetupVarious actions related to manipulating the remote server can be accomplished with hotkeys. The Hotkey Setup utility i
Chapter 6. The Java Applet49Configuring the HotkeysIf you find the default Hotkey combinations inconvenient, you can reconfigure them by following the
IP8000 User ManualviSecurity. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21Overview . . . . .
IP8000 User Manual50Video SettingsThe Video settings dialog box allows you to adjust the placement and picture quality of the remote screen (as displa
Chapter 6. The Java Applet51Message BoardThe IP8000 supports multiple user logins, which can possibly give rise to access conflicts. To alleviate this
IP8000 User Manual52 The names of all the logged in users appear in the User List panel. Select the users that you want to post to before sending yo
Chapter 6. The Java Applet53Ctrl+Alt+DelClicking this button sends a Ctrl+Alt+Del signal to the remote system.ExitClick this button to exit the Java A
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55Chapter 7The Log FileThe Log File ScreenThe IP8000 logs all the events that take place on it. To view the contents of the log file in the browser, c
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57Chapter 8The Log ServerIntroductionThe Windows-based Log Server is an administrative utility that records all the events that take place on selected
IP8000 User Manual58(Continued from previous page.)Starting UpTo bring up the Log Server, either double click the program icon, or key in the full pat
Chapter 8. The Log Server59The Menu BarThe Menu bar consists of four items: Configure Events Options HelpThese are discussed in the sections that
IP8000 User Manualvii8. The Log ServerIntroduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .57In
IP8000 User Manual60A description of the fields is given in the table, below:Fill in or modify the fields, then click OK to finish.EventsThe Events Me
Chapter 8. The Log Server61A description of the items is given in the table below:MaintenanceThis function allows the administrator to perform manual
IP8000 User Manual62OptionsNetwork Retry allows you to set the number of seconds that the Log Server should wait before attempting to connect if the p
Chapter 8. The Log Server63The Log Server Main ScreenOverviewThe Log Server Main Screen is divided into two main panels. The upper (List) panel lists
IP8000 User Manual64The List PanelThe List panel contains six fields:The Tick PanelThe lower panel displays tick information for the currently selecte
65Chapter 9AP OperationIntroductionIn addition to the browser based client utilities, the IP8000 also provides stand-alone Windows and Java applicatio
IP8000 User Manual66(Continued from previous page.)Starting UpTo connect to the IP8000, either click its icon on the desktop or click its entry on the
Chapter 9. AP Operation67The Windows Client Connection ScreenA description of the Connection Screen is given in the following table:Item DescriptionSe
IP8000 User Manual68Logging InOnce the IP8000 connects to the unit you specified, a login window appears:Provide a valid Username and Password, then C
Chapter 9. AP Operation69(Continued from previous page.)After you have successfully logged in, the Connection screen reappears:At this time there are
IP8000 User ManualviiiIP Address Determination. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 83Resetting Your Computer Addr
IP8000 User Manual70The Administrator UtilityThe Administrator Utility appears as a notebook with six tabs. Each tab represents a different administra
Chapter 9. AP Operation71NetworkThis page is used to specify the IP8000's network environment.The settings on this page are essentially the same
IP8000 User Manual72SecurityThe Security page is used to control access to the IP8000.The settings on this page are essentially the same as that of th
Chapter 9. AP Operation73ANMSThe Advanced Network Management Settings dialog box allows you to set up login authorization management from a external s
IP8000 User Manual74User ManagementThis page is used to set up and manage user profiles. It defines the access rights of each user. Up to 64 user prof
Chapter 9. AP Operation75CustomizationThis page allows the Administrator to upgrade the firmware and to set to set various working parameters.Except f
IP8000 User Manual76Upgrading the FirmwareNew versions of the Mainboard firmware files can be downloaded from our website as they become available. Af
Chapter 9. AP Operation77The AP Java ClientThe Java Client is provided to make the IP8000 accessible to all platforms. Systems that have JRE 6 Update
IP8000 User Manual78The Java Client Connection ScreenTo connect to the IP80001. Key in its IP address in the Server field.2. If the port number shown
79AppendixSafety InstructionsGeneral Read all of these instructions. Save them for future reference. Follow all warnings and instructions marked on
IP8000 User ManualixAbout this ManualThis User Manual is provided to help you get the most from your IP8000. It covers all aspects of installation, co
IP8000 User Manual80 When connecting or disconnecting power to hot-pluggable power supplies, observe the following guidelines: Install the power sup
Appendix81Technical SupportInternationalNorth AmericaWhen you contact us, please have the following information ready beforehand: Product model numbe
IP8000 User Manual82SpecificationsFunction SpecificationConnectors Console Ports Video 1 x HDB-15 FemaleKVM Link 1 x SPHD-15 FemaleLAN 1 x RJ-45 Recep
Appendix83IP Address DeterminationIf you are an administrator logging in for the first time, you need to access the IP8000 in order to give it an IP a
IP8000 User Manual84The Windows ClientFor computers running Windows, the IP8000's IP address can be determined with the Windows stand-alone appli
Appendix85Administrator Login FailureIf you are unable to perform an Administrator login to the IP8000 (because the Username and Password information
IP8000 User Manual86TroubleshootingOverviewOperation problems can be due to a variety of causes. The first step in solving them is to make sure that a
Appendix87The Java ClientThe Log ServerSymptom ActionJava Client won't connect to the IP80001. JRE 6 Update 3 or higher must be installed on your
IP8000 User Manual88Sun Systems* These solutions work for most common Sun VGA cards. If using them fails to resolve the problem, consult the Sun VGA c
Appendix89Additional Mouse Synchronization ProceduresIf the mouse synchronization procedures mentioned in the manual fail to resolve mouse pointer pro
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