4-port USB DVI-D KVMPTM Control CenterCM1164User Manualwww.aten.comcm1164.book Page i Thursday, August 16, 2012 4:50 PM
CM1164 User ManualxThis Page Intentionally Left Blankcm1164.book Page x Thursday, August 16, 2012 4:50 PM
1Chapter 1IntroductionOverviewTo improve operational efficiency in control rooms, there needs to be a fast and convenient way to view and manage more
CM1164 User Manual2Setup is fast and easy; simply plug cables into their appropriate ports. There is no software to configure, no installation routine
Chapter 1. Introduction3Features One console independently and simultaneously controls four DVI-D computers, and two additional USB devices 2-port U
CM1164 User Manual4RequirementsConsole A DVI-D Single Link display capable of the highest possible resolution A USB mouse A USB keyboard Microphon
Chapter 1. Introduction5Operating SystemsSupported operating systems are shown in the tables, below:On-Screen Display (OSD) LanguagesThe CM1164’s GUI
CM1164 User Manual6ComponentsFront ViewNo. Component Description1 LED Status Panel This panel contains LED icons that light to indicate mode and port
Chapter 1. Introduction7Rear ViewNo. Component Description1 Daisy Chain Control In / Out portsUse these ports to connect to another CM1164’s DCC port
CM1164 User Manual8IR Remote Control No. Component Description1 OSD button Press this to turn on/turn off the OSD menu.When the OSD menu is enabled, p
9Chapter 2Hardware SetupRack MountingFor convenience and flexibility, the CM1164 can be mounted on system racks. To rack mount a unit do the following
CM1164 User ManualiiFCC InformationThis is an FCC Class A product. In a domestic environment this product may cause radio interference in which case t
CM1164 User Manual102. Using the screws provided in the Mounting Kit (not included with this package), screw the mounting bracket into the side of the
Chapter 2. Hardware Setup11GroundingTo prevent damage to your installation it is important that all devices are properly grounded.1. Use a grounding w
CM1164 User Manual129. Power on the displays and the computers/devices.Note: The recommended power-on sequence is Port 1–Port 2–Port 3–Port 4. Single
Chapter 2. Hardware Setup13Daisy ChainingTo display even more computers/video source devices, up to 3 additional CM1164 units can be daisy chained fro
CM1164 User Manual14Daisy Chain Installation DiagramParent unitcm1164.book Page 14 Thursday, August 16, 2012 4:50 PM
15Chapter 3Basic OperationOverviewThere are various convenient methods to access the computers: manual, hotkey, IR remote control, and the On-Screen D
CM1164 User Manual16LED DisplayThe Mode and Port Selection Pushbuttons on the CM1164’s front panel each have three corresponding LED icons that repres
Chapter 3. Basic Operation17Manual SwitchingThe Mode selection pushbutton and the pushbuttons that correspond to each port have three icons – KVM, aud
CM1164 User Manual18Display ModesThe CM1164 enables users to use various Display Modes so that the screen can show more than one computer/video source
Chapter 3. Basic Operation19The four Display Modes available are as follows.Quad ViewQuad View displays all four computers/video sources on the displa
CM1164 User ManualiiiUser InformationOnline RegistrationBe sure to register your product at our online support center:Telephone SupportFor telephone s
CM1164 User Manual20 Triple - shows three computers/video sources, as shown below.Note: There is an option to view Channel 1 in full so that the othe
Chapter 3. Basic Operation21Channel IDDepending on the Display Mode selected, the screen may be divided into two, three or four sections to show the c
CM1164 User Manual22PiP TripleThe Channel IDs are ordered in a clockwise direction, with letter A starting at the left panel, and letter B following a
Chapter 3. Basic Operation23For all Display Modes, when the source device’s resolution does not fit the set resolution for the channel, a black space
CM1164 User Manual24Hardware Cursor ModeThe CM1164 supports Hardware Cursor Mode, which can be enabled via OSD (see Hardware Cursor Mode, page 40). Wi
Chapter 3. Basic Operation25 Click the port number to highlight the display channel window and click again to go through the window sizes available.
CM1164 User Manual26Powering Off and RestartingIf it becomes necessary to power off the unit, before starting it back up you must do the following: 1.
27Chapter 4Keyboard Port OperationThe CM1164 provides an extensive, easy-to-use hotkey function that makes it convenient to control and configure your
CM1164 User Manual28Invoking HSMHotkeys provide independent switching of the KVM, USB hub and audio focus. You can give one computer the KVM console f
Chapter 4. Keyboard Port Operation29[Port ID] [U] [Enter] Brings only the USB hub focus from the port that currently has it to the computer/source dev
CM1164 User ManualivPackage ContentsThe CM1164 package consists of: 1 CM1164 4-port USB DVI-D KVMPTM Control Center 4 Custom KVM Cable Sets (Single
CM1164 User Manual30Auto ScanningThe CM1164’s Auto Scan feature automatically cycles the KVM focus through the computer ports at regular intervals. Th
Chapter 4. Keyboard Port Operation31List Current KVM SettingsTo see a listing of the current switch settings, do the following:1. Open a text editor o
CM1164 User Manual32Channel EditorWhen Hardware Cursor Mode is enabled (via OSD, see Hardware Cursor Mode, page 40), the Channel Editor feature allows
33Chapter 5OSD OperationOverviewThe On-Screen Display (OSD) is a menu driven method to handle computer control and switching operations. There are thr
CM1164 User Manual34OSD Operation and MenuThere are three ways to cycle through the OSD menu, go to submenus, change/adjust the options and make a sel
Chapter 5. OSD Operation35Setting System Hardware Cursor Mode Enable / DisableHardware Cursor TypeOSD Hotkey Scroll Lock / CtrlHotkey Selection Mode [
CM1164 User Manual36Port SelectionClick the Port Selection icon to select which computer/video source device is shown on the display screen or has the
Chapter 5. OSD Operation37Display ModesClick the Display Mode you want to use to go to a page where you can configure which computer(s)/source device(
CM1164 User Manual38(Continued from previous page.)To configure the PiP (Dual / Triple / Quad) screens, do the following steps:1. Check the port numbe
Chapter 5. OSD Operation39After choosing the desired resolution. the size of each of the four channels adjusts accordingly. For example, selecting 160
CM1164 User ManualvContentsFCC Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . iiUser Informatio
CM1164 User Manual40SettingThe Setting menu can be used to configure the CM1164, and is further divided into three pages: System, Computer and Configu
Chapter 5. OSD Operation41Hardware Cursor TypeTo distinguish between the Hardware Cursor Mode and normal PC mode, you can select the mouse pointer for
CM1164 User Manual42Port ID DisplayYou can assign a different Port ID instead of using the default Port IDs (1 to 4) of each physical port. This is us
Chapter 5. OSD Operation43Auto ScanThe Auto Scan feature enables the KVM focus to cycle from port to port at certain time intervals. This gives users
CM1164 User Manual44Login TimeoutWhen the CM1164 is not in use, set how long the CM1164 waits (in minutes) before it automatically logs out. Use the m
Chapter 5. OSD Operation45ComputerUse the Computer page to configure settings related to the hardware components of the CM1164 installation.Keyboard E
CM1164 User Manual46Power On DetectionThe CM1164 has a Power On Detection feature, which means that if the computer that has KVM focus is powered off,
Chapter 5. OSD Operation47ConfigurationUse the Configuration page to configure settings related to the CM1164’s firmware.Fn KeyUse the Fn Key page to
CM1164 User Manual48Follow these steps to save a display configuration:1. Configure which ports have the KVM, audio and USB focus. Refer to Manual Swi
49Chapter 6Firmware UpgradeThe Windows-based Firmware Upgrade Utility (FWUpgrade.exe) provides a smooth, automated process for upgrading the CM1164’s
CM1164 User ManualviHardware Cursor Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24Channel Editor . . . . . . . .
CM1164 User Manual50Starting the Upgrade1. Run the downloaded AP/Firmware Upgrade Package file – either by double clicking the file icon, or by openin
Chapter 6. Firmware Upgrade51(Continued from previous page.)3. The Firmware Upgrade Utility main screen appears. The Utility inspects your installatio
CM1164 User Manual52Upgrade SucceededAfter the upgrade has completed, a screen appears to inform you that the procedure was successful:Click Finish to
53AppendixSafety Instructions Read all of these instructions. Save them for future reference. Follow all warnings and instructions marked on the dev
CM1164 User Manual54 If an extension cord is used with this device make sure that the total of the ampere ratings of all products used on this cord d
Appendix55Technical SupportInternational For online technical support – including troubleshooting, documentation, and software updates: http://eservi
CM1164 User Manual56SpecificationsFunction CM1164Computer Connections 4Port Selection Front Panel Pushbuttons; Hotkeys; IR Remote Control; On-Screen D
Appendix57TroubleshootingOperation problems can be due to a variety of causes. The first step in solving them is to make sure that all cables are secu
CM1164 User Manual58(Continued from previous page.)Symptom Possible Cause ActionWhen switching ports, the monitor does not display.Monitor is new or t
Appendix59Mac Keyboard EmulationThe PC compatible (101/104 key) keyboard can emulate the functions of the Mac keyboard. The emulation mappings are lis
CM1164 User ManualviiFn Key . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .47Restore Default Values . . .
CM1164 User Manual60Sun Keyboard EmulationThe PC compatible (101/104 key) keyboard can emulate the functions of the Sun keyboard when the Control key
Appendix61Factory Default Hotkeys and SettingsSetting Hotkey DefaultPort Switching (Default / Alternate) [T] [Scroll Lock] [Scroll Lock]Invoking HSM [
CM1164 User ManualviiiAbout this ManualThis User Manual is provided to help you get the most from your system. It covers all aspects of installation,
CM1164 User ManualixConventionsThis manual uses the following conventions:Product InformationFor information about all ATEN products and how they can
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